Frequently Asked Questions (FAQ)

1. What kind of medical supplies does AmeriKian offer?
AmeriKian offers a wide range of essential medical equipment and health-related supplies for home care, clinics, and personal wellness. Our inventory includes items sourced from trusted suppliers across the globe, focused on quality, affordability, and accessibility.

2. How can I contact AmeriKian?
You can email us at amerikiank@gmail.com. Our customer service team typically replies within 24–48 hours.

3. Do you ship internationally?
Yes, AmeriKian ships medical products worldwide.

4. Where do you ship from?
Our services are based in the UAE, but we work with a network of suppliers and fulfillment centers around the world to ensure fast and reliable delivery.

5. What payment methods do you accept?
We accept most major credit cards, including Visa, Mastercard, and American Express, as well as PayPal and Stripe for fast, secure checkout.

6. How long does it take to process and ship orders?
Orders are usually processed within 24 hours. Shipping is completed within 1–2 business days afterward.

7. Can I cancel or change my order?
Yes, you can cancel or make changes to your order before it ships. Contact us as soon as possible to request changes.

8. What is your return policy?
Returns are accepted for unused, unopened medical supplies within 14 days of delivery. Items must be in their original condition. Please contact our support team to begin the return process.

9. What if my order is damaged, incorrect, or missing items?
Contact our support team right away. Once your issue is verified and the item is returned to us, we can offer a full refund or replacement.

10. Will I be charged customs, taxes, or medical equipment fees?
Some countries may apply customs duties, VAT, or local healthcare taxes upon delivery. These charges are determined by your local government and are the buyer’s responsibility.

11. How can I track my order?
Once your order is processed, you’ll receive an email with your tracking number. You can use our tracking system (integrated via [insert system name here]) to check your shipment status at any time.